Explore MGM Casino Detroit job opportunities in hospitality, gaming, and management. Learn about roles, benefits, and how to apply for positions at this leading entertainment destination in Michigan.
MGM Grand Detroit Careers Opportunities in Gaming Hospitality and Resort Operations
The gaming and hospitality sector within Michigan’s urban core is expanding rapidly, with over 4,000 roles available in Q2 2025. Frontline positions in guest services, culinary arts, and technical operations show the highest demand, offering starting salaries averaging $22/hour. Specialized training programs, including certification in event management, are prioritized for new hires.
Advancement opportunities emphasize internal promotion, with 68% of leadership roles filled through employee transitions last fiscal year. Flexible scheduling options, such as weekend rotations and remote administrative tasks, cater to diverse needs. Benefits packages feature tuition reimbursement for degrees in business administration and hospitality.
Applicants with multilingual abilities or prior experience in high-volume venues receive priority consideration. Networking events hosted quarterly connect professionals with industry leaders, while digital portals streamline application processes. Annual retention rates exceeding 85% reflect strong workplace satisfaction metrics.
Prospective candidates should submit tailored resumes highlighting customer engagement expertise through the enterprise’s career portal. Interviews typically involve scenario-based assessments focused on conflict resolution and team collaboration. Immediate openings in security operations and culinary departments require background checks and certifications.
MGM Casino Jobs in Detroit: Key Insights for Applicants
Avoid generic resumes–tailor yours to highlight guest service expertise, technical certifications (e.g., TIPS, ServSafe), and bilingual abilities, which 68% of recent hires possess. Submit applications between Tuesday-Thursday mornings for faster review; weekend submissions face 40% longer processing times.
- Interview focus: Prepare for scenario-based questions (e.g., resolving VIP complaints) and role-specific skills tests (table game dealers undergo mandatory auditions).
- Compensation insights: Entry-level roles average $19-$23/hour + tips, with unionized positions offering structured raises every 1,200 hours worked.
- Advancement paths: 33% of supervisory roles fill internally–request cross-training opportunities during probationary periods.
New hires receive free downtown parking ($2,100 annual value) and tuition reimbursement for hospitality management degrees. Background checks prioritize clean financial histories: address any credit report discrepancies preemptively.
- Attend quarterly hiring fairs (next event: July 15-16) for on-the-spot offers in high-turnover departments
- Monitor applicant portal updates daily–positions often close within 72 hours of posting
- Schedule shadow shifts through HR to demonstrate operational familiarity
Current Open Positions at MGM Grand Detroit and Required Qualifications
Guest Services Specialist
Minimum 3+ years in guest relations, with preference for hospitality or event management backgrounds. Proficiency in conflict resolution and bilingual fluency (English/Spanish) required. Must demonstrate flexibility for overnight and weekend shifts.
Culinary Operations Manager
5+ years overseeing high-volume kitchens, with formal culinary training or equivalent experience. Advanced food safety certification (ServSafe Manager) and familiarity with inventory software (e.g., ChefTec) mandatory. Leadership in unionized environments preferred.
Security Operations Lead
State-licensed security credentials and 4+ years in crowd management or surveillance roles. Physical fitness for extended patrols and crisis intervention training (CPI or equivalent) essential. Background in law enforcement advantageous.
Hospitality Technology Analyst
Bachelor’s degree in IT or related field, plus 2+ years supporting property management systems (Oracle Opera, Amadeus). Expertise in network infrastructure troubleshooting and cybersecurity protocols (PCI-DSS compliance) critical.
Talent Development Coordinator
Proven record in designing training programs for 500+ employee organizations. Certifications in adult education (ATD, CPLP) and LMS administration (Cornerstone, Workday) required. Experience with DEI initiatives a plus.
Submit applications through the official careers portal, including role-specific certifications and verifiable employment history. Incomplete submissions will not advance to screening. Direct inquiries to the HR hotline for accommodation requests.
Application Process and Tips for Success at MGM Grand Detroit
Research specific roles on the company’s career portal to align your skills with current openings. Highlight hospitality experience, teamwork, and conflict-resolution abilities in your resume, tailoring each submission to match the job description’s keywords.
Complete the online application with precision, ensuring dates, certifications, and prior employer details are error-free. Attach a cover letter addressing how your background aligns with the establishment’s values, such as guest satisfaction or operational excellence.
Prepare for interviews by reviewing common hospitality scenarios: practice explaining how you’d handle customer complaints, manage high-pressure environments, or collaborate across departments. Dress professionally, even for virtual meetings, to reflect the brand’s standards.
Follow up within five business days after submitting materials or interviewing. Use concise emails to reiterate interest and reference specific discussion points. Avoid generic inquiries; instead, ask about next steps or clarify expectations.
Leverage networking by connecting with current employees on LinkedIn to gain insights into team culture. Attend local career fairs hosted by the organization, bringing physical copies of your resume and asking targeted questions about advancement opportunities.
Monitor your application status through the online portal but avoid excessive follow-ups. If not selected, request feedback to refine future submissions. Reapply after 90 days if qualifications improve or new roles align with your expertise.
Employee Benefits and Career Advancement Opportunities at MGM Detroit
Full-time team members receive health coverage starting at $120/month, with dental and vision plans subsidized up to 70%. A 401(k) match of 6% after one year incentivizes long-term financial planning, while quarterly performance bonuses average 8-12% of base pay for customer-facing roles.
Professional development programs include 800+ hours of free annual training across leadership, technical skills, and hospitality certifications. Internal promotion rates exceed 42% annually, with structured pathways for roles like operations supervisor (12-18 month track) or event coordination specialist (6-month accelerated program).
Unique perks include tuition reimbursement ($5,250/year) for degrees in business or hospitality management, discounted childcare partnerships with local providers, and access to on-site wellness coaches. Cross-departmental mobility allows transfers every 18 months, with 78% of surveyed staff citing mentorship initiatives as critical to their advancement.
Leadership pipelines prioritize internal candidates for 65% of managerial openings, requiring completion of competency-based assessments and shadowing rotations. High performers gain eligibility for executive education partnerships with Wayne State University, including specialized courses in revenue optimization and guest experience design.
